Privasi dan Kebijakan Cookie
This Privacy Notice (“Notice”) is effective as of November 2021. Please note that this Notice may be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.
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Who is responsible for your personal data?
Who is responsible for your personal data?
Coats is comprised of several different legal entities located around the world, details of which can be found in our Annual Report. This Notice is issued on behalf of Coats and its group of companies, so when we mention “Coats, “we”, “us” or “our” in this Notice, we are referring to the relevant company in the Coats group that is responsible for processing your data.
Data Protection Officer
Coats Group PLC, The Pavilions, Bridgwater Road, Bristol BS13 8FD
Email: privacy@coats.com
How is your personal data collected
How is your personal data collected
- Direct interactions: you may give us personal data in your direct interactions with us. Such personal data may include Identity and Contact Data, Financial Data, Business Data, Transaction Data, Profile and Usage Data, Technical Data and/or Marketing and Communications Data, which you give us from time to time (i) submitting any of the forms on our websites; (ii) through any of the Sites which we offer or which we have agreed with you to use, (iii) by corresponding with us by email or post, (iv) by speaking to us in person or over the telephone, or (v) whilst visiting our offices or manufacturing units.
- Websites, platforms, portals, applications, and marketing: we may collect Profile and Usage Data, Technical Data and/or Marketing and Communications Data, when you use any of our Sites or when you review the communications or marketing materials we send you.
- Third-party sources: we may receive Identity and Contact Data and/or Financial Data about you from third parties, when you provide your personal data to a third party for the purpose of sharing it with us, for example, recruitment agencies and consultants may provide your personal data with use for recruitment activities.
- Publicly available sources: we may collect Identity and Contact Data and Financial Data from publicly availably sources, including from: i) public registers (e.g. Companies House in the United Kingdom); and ii) other public sources including any services accessible on the internet which you are using for professional networking purposes (e.g. LinkedIn).
How we use your personal data
How we use your personal data
- to communicate and respond to your requests and/or enquiries to Coats;
- to engage in transactions with our customers, suppliers and business partners and to process orders for Coats’ products and services;
- to analyse, develop, improve, optimise the use and deliver functionality on our Sites, and for their technical and functional management;
- to manage the security and operation of our Sites and networks and systems; and
- to comply with applicable laws and regulations and to operate our business.
- to administer subscriptions to Coats’ publications and newsletters;
- to market our products and services or related products and services, and to tailor our marketing and sales activities to your or your company’s interests; and
- to provide select business-to-business services to Coats’ customers using publicly available information about companies, which may include personal data.
Personal data Coats collects
Personal data Coats collects
- Identity and Contact Data: includes your name, title, gender, address, telephone number, employment history, education or professional background, job title and function.
- Financial Data: includes your bank account and other data necessary for processing payments and fraud prevention, and other related billing information.
- Business Data: includes information provided in the course of a contractual relationship between you or your organisation and Coats, or otherwise voluntarily provided by you or your organisation.
- Transaction Data: includes details about payments to and from you and other details of the products and services you have purchased from us.
- Technical Data: includes IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites, platforms, portals and applications.
- Profile and Usage Data: includes passwords to Coats’ Sites and information about how you use our Sites, including the products and services you viewed or search for, information sheets downloaded, length of visit and interaction information.
- Marketing and Communications Data: includes your preference in receiving marketing from us and our third parties and your communication preferences.
Legal basis for which we will use your personal data
Legal basis for which we will use your personal data
- We rely on our legitimate interest in processing identity and contact data and related information about you in order to communicate with you, share information about our products and to respond to your requests.
- In order to engage in transactions with customers, suppliers and business partners, and to process purchases of our products and services, we need to process information about you as necessary to enter into or perform a contract with you.
- We process personal data for marketing and sales activities (including events) based on your consent where so indicated on our Sites at the time your personal data was collected, or further to our legitimate interest to keep you updated on developments around our products and services, which may be of interest to you.
- We rely on our legitimate interest to analyse, develop, improve and optimize our Sites, facilities, products and services, and to maintain the security of our Sites, networks and systems.
- In order to comply with applicable laws and regulations, such as to comply with a legitimate legal process, or to process an opt-out request.
Disclosure of your personal data
Disclosure of your personal data
- Third-party service providers (for example, merchant service providers, order fulfilment, analytics, event/campaign management, website management, information technology and infrastructure provision, data hosting, customer service, e-mail delivery, auditing, and other similar service providers) in order for those service providers to perform business functions on behalf of Coats.
- Relevant third parties in the event of a reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Coats’ business, assets or shares.
- If we are required to do so by law or legal process, or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity such as financial crime.
- Coats authorised distributors, resellers and sales agents.
- Event / conference / webinar partners, co-hosts and sponsors.
International transfers of personal data
International transfers of personal data
- Only transferring your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission (in the case of transfers out of the EEA) or the UK Government (in the case of transfers out of the UK).
- Where we use certain service providers, adopting specific contracts approved by the European Commission (in the case of transfers out of the EEA) and/or the UK Government (in the case of transfers out of the UK), in both cases which give personal data the same protection it has within the EEA and/or UK as applicable.
Security of your personal data
Security of your personal data
Third Party Sites
Third Party Sites
Retention
Retention
If you want to learn more about the retention periods we apply to your personal data, please contact us by email to: privacy@coats.com.
Cookies
Cookies
Your rights
Your rights
- Access: this right entitles you to know whether we hold personal data about you and, if we do, to obtain information on and a copy of that personal data.
- Accuracy: this right entitles you to have your personal data be corrected if it is inaccurate or incomplete.
- Objecting: this right entitles you to request that Coats no longer processes your personal data.
- Erasure: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes.
- Porting: this right entitles you to receive a copy (in a structured, commonly used and machine-readable format) of personal data that you have provided to Coats, or request Coats to transmit such personal data to another data controller.
- Complain: if you believe that your data protection rights may have been breached, you have the right to lodge a complaint with the applicable supervisory authority, or to seek a remedy through the courts.
You may, at any time, exercise any of the above rights, by contacting: privacy@coats.com. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Right to withdraw consent
Right to withdraw consent
To opt-out of receiving our marketing communications please follow the opt-out links on any marketing message sent to you or contact: privacy@coats.com.
Cookies Notice
Cookies Notice
What are cookies?
Which cookies do we use?
Cookie name | Cookie use | Cookie duration | Host |
---|---|---|---|
__utma Metrics | 2 years | .coats.com | |
__utmb Metrics | 30 mins | .coats.com | |
__utmc Metrics | session | .coats.com | |
__utmt Metrics | 10 minutes | .coats.com | |
__utmz Metrics | 6 months | .coats.com | |
__utmv Metrics | 2 years | .coats.com |
Cookie name | Cookie use | Cookie duration | Host |
---|---|---|---|
Facebook Pixels | Metrics: | 2 years | facebook.com |
You can opt out of Facebook Pixel cookies by visiting the Adverts tab in your Facebook profile settings. The information we share with Facebook will only be used in accordance with Facebook’s data use policy www.facebook.com/about/privacy.
Cookie name | Cookie use | Cookie duration | Host |
---|---|---|---|
.AspNet.Cookies | Session | - | coats.com |
ASP.NET_SessionId | Session | - | coats.com |
ARRAffinity | Session | - | coats.com |
coats_web#lang | Session | - | coats.com |
__RequestVerificationToken | Session | - | coats.com |
How to control and delete cookies
Browsers
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.