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Home • Tech Connect Privacy Policy

Tech Connect Privacy Policy

This page contains all requirements communicated by Legal that must be accounted for in the product.

INTRODUCTION

Coats is committed to protecting your privacy and providing you with a positive experience while using our products and services. This Privacy Notice (the “Notice”) applies to the Coats Tech Connect Application (the “App”) and describes:
This Notice only applies to the personal data we collect in this App and other electronic communications sent through, or in connection with, the App.
Please read this Notice carefully to understand our policies and practices regarding your personal data and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this Notice. This Notice may change from time to time (see the section titled: Changes to our Privacy Notice). Your continued use of the App after we revise this Notice means you accept those changes, so please check the Notice periodically for updates .

THE DATA WE COLLECT ABOUT YOU

We may collect, use, store, or otherwise process and transfer different kinds of personal data about you as follows:
We may also collect, use and share aggregated data such as statistical data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage Data to calculate the percentage of users accessing a specific App feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

HOW IS YOUR PERSONAL DATA COLLECTED?

We will collect and process the following data about you:

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:
We have provided more information on the types of lawful basis that we will rely on to process your personal data below.

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

Purpose/activity Type of data Lawful basis for processing
To install the App and register you as a new user Identity
Contact
Device
Your consent
To manage our relationship with you including notifying you of changes to the App or any of our products/ services Identity
Contact
Profile
Your consent
Performance of a contract with you Necessary for our legitimate interests (to keep records updated and to analyse how customers use our products/ Services) Necessary to comply with legal obligations (to inform you of any changes to our terms and conditions)
To administer and protect our business and the App including troubleshooting, data analysis and system testing Identity
Contact
Device
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security)
To monitor trends so that we can improve the App and the products/ services we offer Communication
Contact
Content
Device
Identity
Location
Profile
usage
Consent
Necessary for our legitimate interests (to develop our products/services/ the App and grow our business)
To use data analytics to improve the App, our products/ services, customer relationships and experiences Communication
Contact
Content
Device
Identity
Location
Profile
usage
Consent
Necessary for our legitimate interests (to develop our products/services/ the App and grow our business)

LAWFUL BASIS

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we have/ it is necessary:

INTERNATIONAL TRANSFER

We may transfer your personal data to another company within our group of companies outside of the jurisdiction you reside. We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data.

TRANSFER OF DATA OUT OF THE EEA

Some of our external third parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

DATA SECURITY

All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password that enables you to access the App or our services, you are responsible for keeping the password confidential. We ask you not to share a password with anyone.
Once we have received your information, we will use reasonable security measures and security features to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, including:
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.

YOUR LEGAL RIGHTS

Depending on your location and under certain circumstances you have the following rights under data protection laws in relation to your personal data. You have the right to:

CHANGES TO OUR PRIVACY NOTICE

We may update this Notice from time to time. If we make material changes to how we treat your information, we will post the new privacy Notice on this page [and notify you by an in-App alert the first time you use the App after we make the change.

CONTACT INFORMATION

To ask questions or comment on the contents of this Notice and our privacy practices, contact us at:
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, or other competent supervisory authority if the App is downloaded outside the United Kingdom.