These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or logging in. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies may be set by us or our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisings on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you receive this in error, please contact the sender and delete the material from any computer.
Thanks to our strong Health & Safety culture
and the momentum established in 2019,
we were able to pivot early and refocus our
prevention efforts towards Covid as soon as it
emerged as an issue in our China operations.
As a result we were able to develop and
roll-out to all of our units a structured
response two weeks before the pandemic
was declared. This was based on the well
known PPRR (Preparedness, Prevention,
Response & Recovery) crisis management
model. Our cautious and proactive approach
to keeping our employees safe continued
throughout the year.
Closing all standalone offices to allow us to
focus on the safety of our manufacturing
employees, restrictions on travel and visitors
to our sites, encouraging employees to
wear face masks and demonstrate their
creativity through a Face Mask Fashion Show
competition, identifying and implementing
social distancing best practice in all of our
sites, distributing health and safety kits
to all employees with items to help keep
them safe from the virus, regular awareness
training and education sessions to help keep
employees safe, using an internally developed
mobile app to track and trace cases enabling
us to support any employees who contracted
the virus, identify any employees at risk of
catching it and prevent it spreading, a global
approach to re-opening manufacturing sites
as lockdowns lifted including policies and
guidelines about social distancing, hand
santising, temperature screening, disinfecting,
and re-setting factory layouts to include
one way systems and to allow for social
distancing, we were able to use artificial
intelligence systems on existing health &
safety monitoring cameras in our plants to
monitor whether messaging on mask use
and social distancing were being adhered
to, introducing risk assessments for sales and
customer visits as these restarted, creating a
recovery matrix to carefully remove controls
as the pandemic eases.
Very sadly, by the end of 2020, 14 of our
employees had died from Covid infections
contracted outside the workplace. The
early action we took to change working
practices, introduce safety measures and
track contacts to 4 levels meant that we did
not have a single confirmed case of infection
transmission happening in our operations,
and a small handful of infections where
the source is unconfirmed and could have
occurred on site.
Our health and safety efforts did not stop
with our employees, we also extended
them into the community for example by
providing health and safety kits into our local
communities and, in India, providing hand
wash stations to primary schools and police
stations, Covid testing booths and sanitary
gloves to health care professionals.