Coats

Factory

Understanding Coats

Business model

Our vision is be the world’s leading industrial textiles company delivering innovation, digital solutions and sustainable value to all stakeholders. Our business model provides us with the framework to effectively innovate, design, manufacture, market and deliver high quality products, technical and digital services.

Our purpose
Why we exist
To connect talent, textiles and technology to make a better and more sustainable world
Our Vision and Strategy
What we are working to achieve
To be the world’s leading industrial textiles company delivering innovation, digital solutions and sustainable value to all stakeholders
Our Foundations
Underpinning our business model
Safety | Governance
Environment | Climate
Performance | Technology
Our principles
Shaping the way we work
Energy for change
Respectful & inclusive
Freedom to operate
Openness & honesty
Positive teamwork

 

Our capabilities

Sales and marketing

  • A network of customer and supplier relationships
  • Close interactions with leading global retailers, brands and manufacturers
  • Ability to respond quickly to specific needs, pressures and aspirations

Technical

  • Technical support for customers with thousands of technical interventions on the shop floor of our customers as well as digital and technological interventions

New product / process innovation

  • A culture of innovation
  • Innovation hubs providing spaces to collaborate with customers
  • An R&D team working with customers to understand their needs and develop new product solutions

Manufacturing

  • Consistent quality and colour
  • Manufactured to high ethical, labour and environmental standards
  • Tested and measured against stringent quality and safety standards

Digital

  • Industry-leading set of digital services including colour sampling, online training, e-commerce and supply chain management