Understanding Coats

Business model

How Coats creates value

Our vision is to become the world leader in value adding engineered yarns and threads for industrial and consumer use, and our business model provides us with the framework to effectively design, manufacture, market and deliver high quality products and digital services.

Our financial strength, resilience and ability to generate free cash flow provides us with the capacity to undertake well-considered, valuable investment into our products, services and people, to better meet our customers' needs and further our success and brand reputation.

While having the right products and services is critical, what is fundamental to our success is our reputation. This ensures the trust and confidence of our stakeholders and therefore our ability to create ongoing value.

Three elements are pivotal to maintaining and further strengthening our reputation; our commitment to operating responsibly; our principles which guide our behaviours; and the effective and efficient management of risk. These components underpin our overall approach and impact every decision we make as they help to safe-guard our reputation.

Goals and culture

Financial strength | Risk management | Corporate Responsibility | Health and Safety

Our resources: 'Core strengths'

Customer relationships

We work with nearly 30,000 apparel and footwear manufacturers and c.4,000 retailers and brands globally. These strong relationships, across all levels of our customers' organisation, provides us with deep market insight.

Global asset base

We manufacture at some 50 sites, on six continents, with 100+ warehouses that are all connected by a global ERP system; this ensures we are uniquely positioned to service the global apparel and footwear industry on a short lead time basis.


Our diverse international workforce of some 19,000 is both highly engaged and committed, with an employee engagement score of 83% in 2017 (puts us in top 10% of all companies globally).


We have a diverse and global supplier base of raw materials (predominantly polyester and nylon), intermediates (grey thread and bought-in Crafts products) and other materials (cones and chemicals).

Corporate responsibility

We have strong credentials amongst all component suppliers to the global garment industry; this helps us build and maintain both our reputation and our relationships with key stakeholders.