Case studies
We are committed to our CR programme and around the world our business units are undertaking initiatives and projects that support this.
The case studies below explain some of the activities under way and demonstrate how we are meeting our corporate responsibilities and developing best practice that we can share across our global operations.
Our Standards
All Coats employees share the responsibility for developing and maintaining a working environment that they can be proud of. The foundations of this lie in everyone being treated with dignity and respect, while acting with honesty, integrity and fairness. We encourage our employees to speak up if they feel this is not happening and to enable them to do so provide a confidential email address.
It is vitally important that everyone who represents (or acts on behalf of) Coats understands their role in upholding its responsible approach to business. To promote this understanding, together with the international law firm Eversheds, we have developed a suite of three online training courses. These three courses cover:
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Ethics in general including:
- Fraud
- Conflict of Interest
- Environmental
- Health and Safety
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Employment (harassment, discrimination)
- Bribery and Corruption
- Competition Law
The courses, which have been translated into the 18 most common languages across Coats, were rolled out across the group geographically in a phased approach. By mid 2012 more than 4,000 of our senior employees and those with customer or supplier facing roles had completed this training.
Before the courses can be completed, a test on each subject must be taken and passed in order to confirm that the participant has read and understood the relevant Group policies.
We believe that this represents a significant step in ensuring that Coats senior employees, as well as those engaged in sales and procurement roles, have a clear understanding of our expectations.




