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Business model

How Coats creates value

Our vision is to become the world leader in value adding engineered yarns and threads for industrial and consumer use, and our business model provides us with the framework to effectively design, manufacture, market and deliver high quality products and digital services.

Our financial strength, resilience and ability to generate free cash flow provides us with thecapacity to undertake well-considered, valuable investment into our products, services andpeople, to better meet our customers’ needs and further our success and brand reputation.

While having the right products and services is critical, what is fundamental to our success is our reputation. This ensures the trust and confidence of our stakeholders and therefore our ability to create ongoing value.

Three elements are pivotal to maintaining and further strengthening our reputation; our commitment to operating responsibly; our principles which guide our behaviours; and the effective and efficient management of risk. These components underpin our overall approach and impact every decision we make as they help to safe-guard our reputation.


Goals and culture

Financial strength | Risk management | Corporate Responsibility | Health and Safety

Our resources: 'Core strengths'

  • Customer relationships We work with nearly 30,000 apparel and footwear manufacturers and c.4,000 retailers and brands globally. These strong relationships, across all levels of our customers' organisation provides us with deep market insight.
  • Global asset base We manufacture at some 50 sites, on six continents, with 100+ warehouses that are all connected by a global ERP system; this ensures we are uniquely positioned to service the global apparel and footwear industry on a short lead time basis.
  • People Our diverse international workforce of some 19,000 is both highly engaged and committed, with an employee engagement score of 83% in 2017(puts us in top 10% of all companies globally).
  • Suppliers We have a diverse and global supplier base of raw materials (predominantly polyester and nylon), intermediates (grey thread and bought-in Crafts products) and other materials (cones and chemicals).
  • Corporate responsibility We have strong credentials amongst all component suppliers to the global garment industry; this helps us build and maintain both our reputation and our relationships with key stakeholders.

A world of opportunities

Find out what it's like to be part of a diverse global team

Careers with Coats

Our responsibilities

We're committed to growing as a sustainable business

Our CR approach

Corporate Responsibility

  • Our standards icon
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  • Our environment icon
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We operate to the highest ethical business and employment standards across all our global operations

Our CR approach