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Privacy and cookies

This page contains important information about our Privacy Policy and explains how this internet site uses cookies. Please read this information carefully.

Use of information

This Privacy Policy regulates the use by Coats of the information you provide when using this website. It is to be read in conjunction with the terms and conditions of use of the website.

Coats is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Coats's data processing practices. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:

  • Your name
  • Your email address

The information collected will be used to send you the information you have requested and to provide information that may be useful to you.

We may share non-personal aggregate statistics (group) data about our site visitors’ traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.

Cookies

A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file.

A cookie helps analyse web traffic or lets website operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We have included a full list of the cookies used on coats.com below, along with a definition of what the cookie is used for. Coats will not use cookies to collect personally identifiable information about you.

How to control and delete cookies

We know that people have concerns about cookies, but we believe that the benefit that you and Coats gain from their proper use is worthwhile.

You can delete the files that contain cookies – those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by coats.com, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.

This is a list of the main cookies set by the Coats website, and what each is used for:

Cookie name Cookie use Cookie duration Host
__utma Metrics: Google 2 years .coats.com
__utmb Metrics: Google  30 mins  .coats.com  
__utmc  Metrics: Google  session .coats.com 
__utmz  Metrics: Google  6 months  .coats.com 

coats.com uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate our use of our website and compile reports on user activity.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using coats.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Cookie name Cookie use Cookie duration Host
aether Metrics: Gaia Insight 30 mins .coats.com

We use Gaia Insight to enable us to understand how visitors interact with coats.com particularly the paths visitors take through the site. This data is used to help understand how visitors interact with the site and the way in which they navigate through it. Your IP address and other personally identifiable data is not associated with any other data held by Gaia Insight.

Cookie name Cookie use Cookie duration Host
is_returning Metrics: Crazy Egg 5 years .coats.com

We use Crazy Egg to see how visitors interact with areas of a page. No personally identifiable data is captured during this process.

Cookie name Cookie use Cookie duration Host
_mkto_trk Metrics: 2 years marketo.com

We use Marketo to track various data related to visitor’s website usage in order to provide custom content or services related to your specific interests.
The cookies placed by the Marketo server are readable only by Marketo. For more information on Marketo cookies and what they are used for, click here.

Cookie name Cookie use Cookie duration Host
Facebook Pixels Metrics: 2 years facebook.com

We use Facebook Pixels help us to reach our existing audience on Facebook and supply them with relevant content.

You can opt out of Facebook Pixel cookies by visiting the Adverts tab in your Facebook profile settings. The information we share with Facebook will only be used in accordance with Facebook’s data use policy www.facebook.com/about/privacy.

Your rights

Coats is required to comply with the provisions of the Data Protection Act 1988. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and for any inaccuracies to be corrected.

Policy changes

Any changes to this policy will be posted here.

 

 

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