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Our Partners

  • Our Standards
  • Our Manufacturing
  • Our Environment
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  • Our Communities
  • Our People
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As the leading global manufacturer of threads, zips and related products, Coats plays a key role in the apparel and footwear supply chain. Our success in the marketplace relies on responsible behaviour and good corporate citizenship. We also want to extend this to our customers and suppliers.

Coats recently developed a detailed Supplier Code. The Code describes the standards and values we expect from our suppliers in terms of labour practices, environmental management, responsible sourcing and business conduct.

During 2016, Coats Vietnam and Coats Indonesia successfully rolled out the Code to some of their key suppliers. The Coats team presented the Code and explained the background to the initiative. In breakout sessions the attendees learned how to apply the Code in their own facilities.

After the workshop sessions the suppliers were asked to assess their own CR performance and review how closely they currently comply with the Code. If they found any compliance failures, Coats asked suppliers to map out an improvement plan. Coats will provide ongoing support to help them fully comply with the Code and align their CR performance with our values.

Coats is committed to working closely with our partners to develop responsible business practices. We are constantly looking for ways to improve our standards of environmental and ethical supply chain management.

Vietnam:

We invited our key suppliers to one of three Supplier Code workshops in Vietnam, two took place in Ho Chi Minh City and one in Hanoi. There was a total of 42 suppliers and 61 attendees at the respective workshops. Procurement Managers from Coats Korea were also trained at the Ho Chi Minh City workshops and they held their own workshop in Korea a few weeks later.

Feedback from all the attendees was very positive with 67% of them strongly agreeing that the Coats Supplier Code will be a useful tool for their organisation to improve in the areas of business ethics, safety, environmental management and labour practices. Feedback from the suppliers’ gap analyses is now being discussed with the suppliers.

Vietnam – Hanoi workshop (l) and Coats factory visit in Ho Chi Minh City (r)

Indonesia:

We invited our suppliers to one of two Supplier Code workshops, one in Bogor and another in Jakarta. There was a total of 64 attendees representing 34 suppliers at the workshops.  Procurement Managers from Coats Malaysia and Coats Thailand were also trained at the Bogor workshop and they will host workshops in the next couple of months.

The breakout sessions led to constructive discussions around anti-bribery and labour practices. Feedback from the suppliers’ gap analyses is now being discussed with the suppliers.

Indonesia – Bogor and Jakarta workshops

As the leading global manufacturer of threads, zips and related products, Coats plays a key role in the apparel and footwear supply chain.  Our success in the marketplace relies on responsible behaviour and good corporate citizenship.  We also want to extend this to our customers and suppliers.

Coats recently developed a detailed Supplier Code.  The Code describes the standards and values we expect from our suppliers in terms of labour practices, environmental management, responsible sourcing and business conduct.

During 2015, Coats China successfully rolled out the Code to 75 of its key suppliers.  Out of a total of 880 different suppliers, these 75 are vital to the Coats business in China because between them they represent over two-thirds of our purchases of goods and services there.

The suppliers were invited to one of four workshops at different sites in Shanghai, Shenzhen (2) and Tianjin.  The Coats team presented the Code and explained the background to the initiative.  In breakout sessions the attendees learned how to apply the Code to their own facilities.  Feedback from all the attendees was very positive and demonstrated a genuine appetite to learn more about social, ethical and environmental issues.

After the workshop sessions the suppliers were asked to assess their own CR performance and review how closely they currently comply with the Code.  If they found any compliance failures, Coats asked suppliers to map out an improvement plan.  The response has been good: 20 suppliers have already submitted improvement plans.  Coats will provide ongoing support to help them fully comply with the Code and align their CR performance with our values.

During 2016, the Code will be introduced to the remaining suppliers in China.

Coats is committed to working closely with our partners to develop responsible business practices.  We are constantly looking for ways to improve our standards of environmental and ethical supply chain management.

The photographs show workshop sessions in Shanghai (l) and Shenzhen (r).

At Coats, we take our responsibility for employee safety very seriously, and if our work involves driving, that responsibility extends to the roads.

Road accidents are a major cause of occupational death and injury around the world.  The World Health Organization estimates that 1.24 million deaths are caused by road traffic accidents each year, and between 20 and 50 million people suffer non-fatal injuries.  90% of the deaths occur in low- and middle-income countries, like Indonesia, and a significant proporation occur during working hours.

Early in 2013, Coats Indonesia’s HR department ran two road safety awareness and vehicle maintenance training sessions, in partnership with their rental car supplier, TRAC Astra Rent a Car.  31 company drivers and employees from the Sales Department attended.

The training was very well received and we anticipate the training will reduce the number of accidents and incidents in the future.

TRAC is running regular refresher sessions to ensure Coats employees always drive with caution and maintain their vehicles.

The photographs below show the 2013 training sessions and participants.
 

Road Safety Training  Indonesia

Road Safety Training indonesia

Road Safety Training  Indonesia

At Coats, we strive to build strong, lasting relationships with our customers.  One of the ways we do this is by helping them solve challenging problems.  Satisfied, well-managed customers mean healthly and enduring business partnerships for Coats.

Inaccurate purchasing is one of the key problems in the textile supply chain – it has an impact on the environment and it also erodes profitability.

Coats has discovered that the factories which buy our thread typically order 15% more than they need for their manufacturing.  The excess tends to accumulate in warehouses and is then sold at heavily discounted prices or simply discarded.

To help address this problem, Coats developed a tool called StockMatch.  StockMatch uses a simple to use hand-held device which keeps track of thread volumes held in storage.  It also accurately pinpoints where each type of thread can be found in the warehouse so that if stock exists, it can be located quickly and easily instead of having to order more.

To date customer feedback on the tool has been very positive and in six months we have helped them use over 165,000 cones of excess thread, reducing waste, and saving them money.

Stockmatch tool

Working in partnership on matters that impact our business and the communities where we operate is very important to Coats.  Because we are located in so many different places, it is vital that we connect with local organisations who can help us respond in a way that is best suited for their particular culture.  

In Colombia, Coats Cadena Andina actively supports a programme of crafts training courses across the country.  These courses are set up on a micro-enterprise basis and by covering the cost of instruction Coats has helped people to develop a skill that can improve their livelihood.  In 2012 8,000 people were trained across the country.  

A few years ago, the team decided it could have a greater impact if it worked with the Capullos Foundation of Pereira, a charity that provides support to kidney patients awaiting organ transplants, as well as their families.  Knitting and other craft-making can be very therapeutic and additionally, the new skill can help supplement family income during a difficult time. 

The collaboration with the Capullos Foundation provides craft training courses at number of medical centres in Colombia.  Coats donates all the thread and yarn for the crafts, and since the beginning of the collaboration 1,168 patients and family members have been trained.  In 2012 318 people learned a craft as a part of the programme.

Columbia crafts 1

Columbia crafts 3

 

 

Coats recognises the value of working in partnership on matters that impact our business and the communities where we operate.  We are spread across many geographic locations and teaming up with local organisations can help us respond in a way that is best suited for the local context.  

We see the health of our people and our communities as important because it underpins productivity and happiness.  Health is a necessary starting point for any individual and community to flourish.  

In Pailles, Mauritius, there are on-going gaps in access to information and screening for a range of health concerns.  Therefore, our local team identified an opportunity to partner with JCI Curepipe, a community group seeking to initiate positive change in local people.  Together we have worked on a series of health campaigns covering a range of issues, including:

  • Health Challenges targeting older people and promoting a society in which old people are cared for, respected and valued;
  • Awareness Programmes on Non-Communicable Diseases with a particular focus on heart disease, diabetes and cancer; ·      
  • Awareness Programmes on Communicable Diseases with particular focus on HIV/AIDS;
  • On-going awareness of healthy eating, proper nutrition and the importance of a balanced diet;
  • Promoting the importance of exercise in order to keep fit.  

Coats and JCI have worked together for over two years, organising more than 10 different events.  Examples being:

  • An awareness forum on nutrition and diabetes.  This was followed by an educational seminar on HIV/AIDS, cancer and sexual health, seeking to raise awareness and understanding of these serious health issues.
  • The annual ‘Take Care Lepep Health Day’ (lepep means people in Mauritius) which offered HIV/AIDS and diabetes tests, dental care for young people, demonstrations on exercise and its benefits, tips on nutrition and eating well, a forum on cancer, and a blood donation campaign.

All the activities were well received by the community who really appreciated the access to health facilities and information.

LEPEP day poster

 

Lepep day team

As a leading global thread supplier, Coats is committed to maintaining and promoting world class standards of business integrity.  One way that Coats North America supports these beliefs is through collaboration with its plastic support supplier.  Every day, we collect thousands of used plastic supports from our supply chain and internal processing and send them to the South Carolina Vocational Rehabilitation Department (SCVRD) for recycling.

The SCVRD centre’s mission is to “enable eligible South Carolinians with disabilities to prepare for, achieve and maintain competitive employment”.  They operate 24 work training centres located throughout the state and contract with many businesses and industries to do outsource work.

They take the supports and – using their equipment and manpower – process them into small plastic chips suitable for injection moulding.  The chips are then sent to our supplier, who produces thread spools of various sizes for reuse.

In this way, we are keeping thousands of kilograms of plastic out of the landfills each year, whilst at the same time helping those in need in our local community. See more about the work the SCVRD does at their website.

 

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